Support Dashboard

System Status

Contact Form Status

✓ ACTIVE

Form is processing submissions and logging all attempts.

SMTP Configuration

Server

smtp.xenntool.com:465

Authentication

SSL/TLS Enabled

Configuration Details

SMTP Host: smtp.xenntool.com
SMTP Port: 465
SMTP User: support@xenntool.com
Security: SSL/TLS
To Email: hello@xenntool.com
From Email: support@xenntool.com
      

How It Works (Multi-Layer Approach)

Step 1: Validation
Form data is validated (name, email, subject, message) with strict format checking.
Step 2: SMTP Attempt
Email sent via xenntool.com SMTP with SSL/TLS encryption. Uses stream_socket_client for proper SSL negotiation on port 465.
Step 3: Fallback Email
If SMTP fails, tries PHP's built-in mail() function as backup.
Step 4: Local Logging
All submissions (success or fail) saved to /contact-logs/ as permanent backup.
Step 5: Debug Logging
Complete step-by-step logs saved to /contact-logs/debug-*.log for troubleshooting.

Submission Storage

All contact form submissions are permanently saved, even if email delivery fails.

/contact-logs/contact-YYYY-MM-DD.log
/contact-logs/debug-YYYY-MM-DD.log
        

Monitoring Tools

Access these tools to monitor and debug the system:

View Submissions System Diagnostics

What Gets Logged for Each Submission

[2026-04-03 14:30:45] [STEP 1] Getting form data... - Name: John Doe - Email: john@example.com OK: All fields present [2026-04-03 14:30:45] [STEP 2] Sanitizing data... OK: Data sanitized [2026-04-03 14:30:45] [STEP 3] Building email... OK: Email built [2026-04-03 14:30:46] [STEP 4] Attempting SMTP... Connecting to: ssl://smtp.xenntool.com:465 Connected! Greeting OK Auth OK Message sent! [2026-04-03 14:30:46] [STEP 6] Saving local backup... OK: Local backup saved [2026-04-03 14:30:46] [STEP 7] Final decision... RESULT: SUCCESS

🔧 Support Guide

Form showing "Thanks! Message sent"? → Email was successfully sent or logged locally. Check submissions viewer.
Form showing error message? → Check system diagnostics page or debug logs in `/contact-logs/debug-*.log`
Missing submissions? → Check `/contact-logs/` folder exists and is writable (change permissions to 755)
SMTP failures? → Check hosting environment allows outgoing SMTP port 465. Contact your hosting provider if blocked.
Want to review emails? → Go to contact submissions page to view all received messages

Production Readiness Checklist

✓ SMTP credentials configured for xenntool.com

✓ SSL/TLS encryption enabled

✓ Form validation and sanitization in place

✓ Multi-layer delivery (SMTP → mail() → local logging)

✓ Complete debug logging enabled

✓ Local backup of all submissions

✓ Production-ready error handling

✓ Backward compatible with PHP 5.x+

XennTool Contact Form v2.0 - Production Ready

Last Updated: 2026-04-03 | Status: LIVE

📞 Support & Debug Dashboard